Essential soft skills training and credentialing

The new Florida Soft Skills solution features highly interactive digital training focused on in-demand employability skills including conveying professionalism, communicating effectively, teamwork and collaboration, and thinking critically and solving problems.

Each fully narrated module includes a pre-test, career contextualized direct instruction, and a post-test to measure learning gains. Embedded practice and decision tree activities engage learners and reinforce understanding of concepts. Employers share in their own words why soft skills matter. Scripted scenario-based videos demonstrate the 'worst' and 'best' responses to relatable workplace situations.

The online training is self-paced and accessible from any digital device anywhere anytime. The training is also easily integrated as a classroom, lab or extension activity. For staff-assisted or classroom-based implementation, companion whole group activities, individual practice, and culminating capstone project are offered to further advance skill development.

A one-hour, online proctored assessment validates mastery of skills. Those who pass the assessment earn the Florida Soft Skills Credential which is issued by the State of Florida and signed by the Governor.

Soft Skills Credential
Communicating Effectively - Soft Skills

Teamwork - Worst Response

Teamwork - Best Response

Florida Soft Skills Training

The four essential soft skills modules include:

  • Conveying Professionalism – Dependability, courtesy, attitude, motivation, personal accountability, and time management. 
  • Communicating Effectively – Verbal and nonverbal communication and listening; use of communication tools including email etiquette, cell phone, and social networking; resolving conflict; and acknowledging criticism.
  • Promoting Teamwork and Collaboration – Teamwork skills and interactions, benefits of diversity and sensitivity to differences, accepting responsibility, and leadership.
  • Thinking Critically and Solving Problems – Innovation, creativity, flexibility, overcoming adversity, goal setting, and critical thinking strategies.